Unable to connect to tone.net

[marcowolf75]

Hi,
as title said, also if I'm online on the account and I've registered the Amplitube on the product manager, I can't connect to tone.net. The dot next to the button is always red. I've already disconnected from the product manager and re-connected but nothing has changed. I wrote to ik multimedia but the only answer I've received suggested me to do what I've written above (disconnect and riconnect). Any other possible solution?

[Peter_IK]

Have you replied to IK Support? If their suggestions don't work, please let them know and they will continue to assist you.