Amplitube 5 MAX locked models/gear

[DigiHrro]

I purchased Amplitube 5 MAX back in late 2022, and despite all the updates and newly released gear, the Mesa/Boogie 2 Collection, X-GEAR (excluding X-DRIVE), and the Morley Pedals are still locked for me. I have tried restoring purchases in the Custom Shop, reinstalling, and re-authorizing.

Is this intentional or is it a bug on my side?

[DC_IK]

You can reach IK Support via https://www.ikmultimedia.com/contact-support/sw.
They can look further into this for you.