Bought AT5 twice, refund?!

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Bought AT5 twice, refund?!

Postby ck2630 » Sat Jan 22, 2022 4:11 pm

To anyone at IK

Hi, I recently bought Amplitube 5 and afterwards Amplitube 5 MAX. As the MAX version contains everything of the normals AT5, is there any way to get the first purchase refunded?

THX for answering
ck2630
 
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Re: Bought AT5 twice, refund?!

Postby DarkStar » Sat Jan 22, 2022 4:26 pm

Hello ck2630 and welcome to the ofrum

Please contact Sales/Account Support, via here. You will be able to search the FAQs first, but if they do not resolve your issue, there is a red button link to the Support form. Sales Support can look at your User Account and see what can be done.

Response time aims to be within 2 working days (US (East Coast) Business hours, generally), but in the current circumstances please allow some more time.

Administrators and Moderators here cannot access your Account.
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