Product Manager - Can't Reinstall AmpliTube[Resolved]

AmpliTube TONEX, AmpliTube 5, AmpliTube Custom Shop, AmpliTube Joe Satriani, AmpliTube Brian May, MESA/Boogie®,Orange™, Fender™, Hendrix™, Metal, AmpliTube SVX, and more for Mac/PC

Product Manager - Can't Reinstall AmpliTube[Resolved]

Postby kayebw1234 » Mon Mar 01, 2021 2:44 am

Hi. Was having some system issues on my iMac, running latest Mac OS. Dragged AmpliTube 5 and three other IK apps to the trash and deleted the applications. Ran a keyword search and deleted associated folders.

Uninstalled Product Manager. Restarted. Reinstalled Product Manager. Fired it up and it says AmpliTube and the other software is still "Installed and Authorized" on my machine. Now I can't reinstall it.

How can I force a reinstall of AmpliTube? Suggestions welcome!
kayebw1234
 
Posts: 3
Joined: Mon Mar 01, 2021 1:21 am

Re: Product Manager - Can't Reinstall AmpliTube

Postby kayebw1234 » Mon Mar 01, 2021 3:32 am

Delete. I figured it out. Thanks!
kayebw1234
 
Posts: 3
Joined: Mon Mar 01, 2021 1:21 am

Re: Product Manager - Can't Reinstall AmpliTube

Postby garfy » Mon Mar 01, 2021 9:36 am

Hello kayebw1234 and welcome to the forum.

How did you solve this? Ideally, uninstalling on a Mac should be done via the Uninstaller that comes with the original installation package to make sure all traces are removed.
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.15.7 Logic 10.6.1 Reason 11
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL
garfy
Moderator
 
Posts: 2132
Joined: Thu Oct 20, 2011 6:09 pm
Location: Comfy chair, UK

Re: Product Manager - Can't Reinstall AmpliTube

Postby kayebw1234 » Mon Mar 01, 2021 1:30 pm

On the products page, under "Prior Releases" you can manually grab the install pack for the latest version. Download. Run "Uninstall" just to be sure...then re-install. Thanks!
kayebw1234
 
Posts: 3
Joined: Mon Mar 01, 2021 1:21 am

Re: Product Manager - Can't Reinstall AmpliTube

Postby garfy » Mon Mar 01, 2021 5:11 pm

Great! Yep, that's the best way to uninstall on a Mac.



As this thread has been resolved for the user it will be marked as such and locked to keep the forum tidy.

• If you are the original poster and wish to add a comment please ask a Moderator to unlock the thread.
• If you are reading this thread because you are having similar issues or have questions of a related nature, please feel free to start a new topic. Remember that similar symptoms do not mean the same problem or solution.
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.15.7 Logic 10.6.1 Reason 11
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL
garfy
Moderator
 
Posts: 2132
Joined: Thu Oct 20, 2011 6:09 pm
Location: Comfy chair, UK


Return to AmpliTube Guitar Amp & FX modeling