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by jk6stringer » Sun Jan 17, 2021 11:28 pm
I cant open any of the presets that I have since upgrading to AMP5. Anytime I open a preset it says the VHandcraft 4 model is missing. However the correct that is in preset still shows in the sidebar as being owned. I can drag my amp back in, but loose the presets values for the knobs.
Anyone know how to resolve this?
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jk6stringer
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by jk6stringer » Tue Jan 19, 2021 12:52 am
I think I found the bug, if you adjust anything via the preset manager such as title, or description and click save. It overwrites the preset your editing with the active preset. Not sure if thats intentional, but its certainly not how I would like it to function.
I was updating all of my patches from that view and lost them all.
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jk6stringer
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by jk6stringer » Thu Jan 21, 2021 3:20 pm
Sadly this was not the case. I created a new series of patches last night. Switched between them many times. Opened Amplitube 5 this morning and now all of them are saying that its missing the VH4.
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jk6stringer
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by Peter_IK » Thu Jan 21, 2021 4:18 pm
Not sure what would cause your troubles but I'd recommend opening a ticket with
IK Support if you have not already done so as they can work directly with you to troubleshoot and resolve your issue.
IK Multimedia. Musicians First.YouTube -
Facebook -
TwitterNeed help? Our support team will be happy to help and can be reached at
this link.
From the rules:
Moderator decisions are not a matter for forum discussion and are final.
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Peter_IK
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by jk6stringer » Thu Jan 21, 2021 9:36 pm
Thanks for the reply Peter!
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jk6stringer
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