Song Export: "Select a valid loop range"? [resolved]

by **markdengler** » Mon Dec 28, 2020 6:58 am

[Mod edit: split into its own thread for clarity and focus]

My apologies for being a newb at this, but when I try to export a song, I keep on getting an error saying "Please select a valid loop range and retry" and I'm stumped. Is anyone else having this problem? Thanks!

by **amariottini** » Mon Dec 28, 2020 1:34 pm

markdengler wrote:My apologies for being a newb at this, but when I try to export a song, I keep on getting an error saying "Please select a valid loop range and retry" and I'm stumped. Is anyone else having this problem? Thanks!

I have the same problem.

by **Peter_IK** » Mon Dec 28, 2020 6:35 pm

You need to set the loop points / markers around the section of audio you'd like to export (similar to many DAWs).

Other tech issues I see in this thread should be reported to IK Support via http://www.ikmultimedia.com/contact-support if they have you have not already reported them.

by **amariottini** » Mon Dec 28, 2020 6:48 pm

Peter_IK wrote:You need to set the loop points / markers around the section of audio you'd like to export (similar to many DAWs).

Nothing changes, requested support.

by **markdengler** » Mon Dec 28, 2020 8:55 pm

amariottini wrote:
Peter_IK wrote:You need to set the loop points / markers around the section of audio you'd like to export (similar to many DAWs).

Nothing changes, requested support.

Same, no go for me as well.

by **GeorgeTurnerBass** » Tue Dec 29, 2020 4:16 pm

markdengler wrote:
amariottini wrote:
Peter_IK wrote:You need to set the loop points / markers around the section of audio you'd like to export (similar to many DAWs).

Nothing changes, requested support.

Same, no go for me as well.

Myself too - request support as I found nothing about it on the IK website.

by **Peter_IK** » Wed Dec 30, 2020 10:51 pm

Just a note, it seems some are setting punch in and out instead of loop points. If you do this you can slide the slider the other direction and it will turn grey and you can set the loop points and export.

by **markdengler** » Thu Dec 31, 2020 1:26 am

Peter_IK wrote:Just a note, it seems some are setting punch in and out instead of loop points. If you do this you can slide the slider the other direction and it will turn grey and you can set the loop points and export.

You are a lifesaver. Worked like a charm! Thanks again!

by **Peter_IK** » Thu Dec 31, 2020 1:34 am

markdengler wrote:
Peter_IK wrote:Just a note, it seems some are setting punch in and out instead of loop points. If you do this you can slide the slider the other direction and it will turn grey and you can set the loop points and export.

You are a lifesaver. Worked like a charm! Thanks again!

Excellent, glad it helped! It's an odd one, credit really goes to the support team as I wouldn't have noticed it as I hadn't realized that punch in and out was being used, I was using the loop points and was confused why it seemed to be flawless for me.

by **amariottini** » Thu Dec 31, 2020 8:23 am

Solved, thanks.

by **DarkStar** » Thu Dec 31, 2020 12:25 pm

As this thread has been resolved for the original poster it will be marked as such and locked to keep the forum tidy.

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Remember that similar symptoms do not mean the same problem or solution.

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