register used HW product

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Re: register used HW product

Postby rooblesR9 » Tue Aug 31, 2021 3:11 pm

i received a reply from IK
"Hardware transfers will not transfer the free/promo software that is included with it. Only the hardware serial # will be transferred.

In order to transfer an IK Multimedia software license to another person, the current rights owner must purchase a "License Transfer Credit" in IK Multimedia's online store."

[mod redacted - unnecessary, also review the rules]. the software is an integral component of the machine. [mod redacted - unnecessary, also review the rules]
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Re: register used HW product

Postby Peter_IK » Tue Aug 31, 2021 3:54 pm

rooblesR9 wrote:i received a reply from IK
"Hardware transfers will not transfer the free/promo software that is included with it. Only the hardware serial # will be transferred.

In order to transfer an IK Multimedia software license to another person, the current rights owner must purchase a "License Transfer Credit" in IK Multimedia's online store."

[mod redacted - unnecessary, also review the rules]. the software is an integral component of the machine. [mod redacted - unnecessary, also review the rules]

The free software is a bonus (what you are referencing is free/promo software just as the IK Support rep said, not drivers etc) and not at all integral nor required for the operation of the hardware. IK Support will provide drivers and anything that is integral to the hardware, though, you would just need to contact them.
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Re: register used HW product

Postby rooblesR9 » Tue Aug 31, 2021 5:10 pm

"The free software is a bonus (what you are referencing is free/promo software just as the IK Support rep said, not drivers etc) and not at all integral nor required for the"

[mod redacted - please review the rules]
you cant even access firmware updates.
also
the sound libraries are on the drum page as a feature,

i honestly cannot understand how you can promote 'free software' that is dependent on hardware serial numbers like this.
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Re: register used HW product

Postby rooblesR9 » Tue Aug 31, 2021 5:25 pm

the added sounds were a prime factor in my buying this device, and now i cannot even use them unless i convince the person i bought it off to throw at least 20 eur in yr direction,

how many software licenses are there anyway?
the sounds are one licence? the editor is another??
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Re: register used HW product

Postby PR325xii » Tue Aug 31, 2021 5:27 pm

rooblesR9 wrote:"The free software is a bonus (what you are referencing is free/promo software just as the IK Support rep said, not drivers etc) and not at all integral nor required for the"

that is a weasel take.
you cant even access firmware updates.
also
the sound libraries are on the drum page as a feature,

i honestly cannot understand how you can promote 'free software' that is dependent on hardware serial numbers like this.


I could update firmware without registering, but I do want the drum anthology sounds, can I buy them?
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Re: register used HW product

Postby rooblesR9 » Tue Aug 31, 2021 5:30 pm

how did you firmware?
the manual says it's done through the user area, and i cant access that without H/W registration.
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Re: register used HW product

Postby Peter_IK » Tue Aug 31, 2021 5:41 pm

Through contacting IK Support. They will guide you on any drivers and firmware update access and information happily. Please contact them.

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