How to mix SELECT ALL and MUTE on UNO Drum?

[bobvoi]

In the UNO Drum manual it is stated on page 30, that

SELECT ALL: enable this function to select all of the elements at once and then make tweaks or effects on all the elements at the same time. Possible tweaks are: Mute, roll, random, and all the parameters showed on the DRUM row.

While the MUTE button easily can mute the clicked element, I can't get the SELECT ALL and MUTE to work. Somehow I hoped that I could press SELECT ALL, and then press MUTE to silence all elements, and then redo it again to unsilence all the elements.

Has anybody succeeded to SELECT ALL and MUTE all?

[magrouve]

Same issue... I can´t mute all the elements too.

[DarkStar]

I am sorry to hear about the problems you are running into.

As this is primarily a user to user forum, someone-else may chime in [#]. Meanwhile, the best thing to do is raise a Support Ticket, here for some one to one investigation and help (US (East Coast) Business hours, generally). Response time is usually within 2 working days, but in the current circumstances please allow some more time.

[#] But please remember that the same symptoms do not necessarily mean the same problem.

And, to help others who run into a similar problem, please let us know what you did to resolve the problem.