Hello, I just received the Uno drum and tried outputting it to my audio interface (Focusrite Saffire Pro 40), but the sound is barely audible. Even turning up the volume the entire way (on both devices) the sound is barely present.
I've tried multiple inputs (including one of the instrument level inputs) on the interface and tried a couple different cables, but there was no difference. I've tried it with batteries and with USB power, but again there was no difference.
Does anyone know if there's a compatibility issue with certain interfaces and the Uno drum? Any help would be greatly appreciated.
Thank you!
Edit: Was using the wrong cable. Needed a 1/8 to XLR cable. Disregard.