UNO Synth - Can't see DMX Krew presets in "Resources"

[downtown.millard]

Hi All, I went to my User Area to get the new UNO Synth patches by DMX Krew but I can't find them. The other patch libraries are under "Resources" for the UNO synth. Am I looking in the wrong place? Thanks.
-Millard

[downtown.millard]

So - no response? Has anyone successfully found these DMX Krew patches for UNO? Did I hallucinate the whole thing?
-Millard

[Peter_IK]

Since no other users have chimed in and this is not a tech support forum, I'd make sure to ask IK Support directly via http://www.ikmultimedia.com/contact-support if you are not seeing what you are supposed to in your IK User Area. Thank you.

[downtown.millard]

Thanks, Peter! I guess I'm not sure where I am supposed to be seeing these patches - hence the question - at this point I am unsure if they even exist! . I did, in fact, open a ticket to support and have received no response there either. That was on 12/28, and another ticket I opened at the same time was responded to and resolved almost immediately. I suppose I can open another ticket if you think that is the correct route.
-Millard

[Peter_IK]

Sorry I misread, assumed UNO Drum as that is what DMX Krew created the library for. There are no DMX Krew presets for UNO Synth.