MTM problem after upgrade

Discussion about IK monitors and speakers like iLoud Precison, iLoud MTM, iLoud Micro Monitor and iLoud as well as X-MONITOR software.

MTM problem after upgrade

Postby ziolek1976 » Wed Aug 03, 2022 7:47 pm

Hi. Anyone having this problem? After upgrading to the latest software version, one of the two MTM, does not remember the calibration. After calibration, and power off (after work), when you turn it on it sets to FLAT and you have to do the measurement all over again. Very inconvenient. In the previous version of the software, there was no such problem. Anyone have a similar problem? Have there been any solutions yet? Will it have to be sent back for repair?
ziolek1976
 
Posts: 2
Joined: Wed Aug 03, 2022 7:35 pm

Re: MTM problem after upgrade

Postby Yihgoopjho3 » Tue Oct 25, 2022 10:46 am

I also had this problem after upgrading to the latest software version, one of the two MTMs didn't remember the calibration
drift boss
Yihgoopjho3
 
Posts: 1
Joined: Wed Jul 06, 2022 2:33 am

Re: MTM problem after upgrade

Postby Peter_IK » Tue Oct 25, 2022 3:33 pm

Not likely to need to be sent back for repair. However, you will need to contact IK Support and let them know you are having this issue and they'll take it from there to assist you and get you up and running. Thanks!
IK Multimedia. Musicians First.
YouTube - Facebook - Twitter
Need help? Our support team will be happy to help and can be reached at this link.
From the rules: Moderator decisions are not a matter for forum discussion and are final.
User avatar
Peter_IK
Kingpin
 
Posts: 20099
Joined: Thu Nov 18, 2010 3:40 pm
Location: Everywhere


Return to IK Monitors and Speakers