iLoud Micro Monitor - background/white noise (((

[leonidt]

Yesterday I bought iLoud micro monitor

They sound great, the only annoying thing is the constant background/white noise (hiss). It does not depend on the outlet, the source, or the wires - it is always there. Of course, when music is playing, it is not audible, but if you listen to music at a low volume, it becomes distinguishable. It's like they're lofi speakers)

Is this a factory defect? Or is it like this for everyone?

I recorded this background hiss on video: https://www.youtube.com/watch?v=3NV8Y6b-LaQ

[Peter_IK]

There should be low-to-no noise with iLoud Micro Monitor. IK Support can assist you directly and officially with this issue via https://www.ikmultimedia.com/contact-support/hw if you have not opened a ticket with them already please do.

[leonidt]

There should be low-to-no noise with iLoud Micro Monitor.

How minimal is this noise here: https://www.youtube.com/watch?v=3NV8Y6b-LaQ ????

I have created a request for technical support.

[Peter_IK]

IK Support will take a look and let you know what they think.

[androffka]

Hello, have you solved your problem? I have a same trouble