sometime iloud micro monitor only tweeters work

Discussion about IK monitors and speakers like iLoud Precison, iLoud MTM, iLoud Micro Monitor and iLoud as well as X-MONITOR software.

Re: sometime iloud micro monitor only tweeters work

Postby Peter_IK » Wed Jul 17, 2024 3:14 pm

darrenw2112 wrote:I sent everything that was asked for on Friday, but still have not received any reply. Does it normally take this long?

Some issues take a little longer to assess and rectify but I would suggest replying again to your ticket to bump it and check on the status. If you have a ticket you feel isn't being handled to your satisfaction please check the forum guidelines post at viewtopic.php?f=10&t=19505 for more information.
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Re: sometime iloud micro monitor only tweeters work

Postby darrenw2112 » Thu Jul 25, 2024 3:31 pm

I replied to the ticket on July 16th and still have not heard anything.
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Re: sometime iloud micro monitor only tweeters work

Postby Peter_IK » Thu Jul 25, 2024 4:52 pm

darrenw2112 wrote:I replied to the ticket on July 16th and still have not heard anything.

Please follow the link above for guidelines on what to do if you have a ticket you feel isn't being handled to your satisfaction. Or put the ticket number here. Forum admins/moderators don't have access to your ticket and are not support team members. Thank you.
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Re: sometime iloud micro monitor only tweeters work

Postby darrenw2112 » Fri Jul 26, 2024 3:54 pm

It is the same ticket number that I have already posted.

Thanks
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Re: sometime iloud micro monitor only tweeters work

Postby Peter_IK » Fri Jul 26, 2024 3:58 pm

You can reply to your ticket at any time to request a status too.

But I also forwarded to the team. Thanks!
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