MTM keeps powering off in the middle of session

[PeachNoiseMusic2022]

Hello

Like many other users here, my 1yo MTM speakers have been fine but now 1 of them randomly turns off in he middle of a session. Sometimes the same speaker just makes a loud white noise and I have to rush to turn it off.

There's complaints about this same issue. Is this a manufacturing fault? It cannot be a coincidence people are having the same problem

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https://gearspace.com/board/so-much-gea ... fault.html

[PeachNoiseMusic2022]

Another thing to note: White light flashes 3x when it turns back on.

I have updated the firmware too.

[Peter_IK]

Sorry to hear you are having a problem. I'm not sure what would cause this but the IK Support team would be happy to provide direct and official technical support to help resolve your issue. They can be reached at http://www.ikmultimedia.com/contact-support

Thank you.

[czoli]

I'm having the same issue with a MTM monitor turning on/off during a session and have finally had time to address this. Is there a place I can send this for repair that will fix this in a timely/cost efficient manner? I am playing and mixing in larger venues and often recommend gear to other known professional musicians.

[Peter_IK]

I'm having the same issue with a MTM monitor turning on/off during a session and have finally had time to address this. Is there a place I can send this for repair that will fix this in a timely/cost efficient manner? I am playing and mixing in larger venues and often recommend gear to other known professional musicians.

Hi, sorry to hear you are having issues. Our IK Support team would be able to assist you with these questions via http://www.ikmultimedia.com/contact-support/hw

Thank you.