Freeze when switching between elements

[Kabukiman]

I'm not sure if other people have this issue, but every time I load MODO Drums either standalone or inside FL Studio, there's a substantial freeze on the outline and animation when I click on a new element. For instance, I'll click on the kick drum, it will freeze for a second, I'll click it a few more times with no freezing, then I'll click on the snare, it will freeze for a second, and I can keep clicking on it with no freeze. So the freezing is only happening when I switch between them. It doesn't seem to be an audio freeze, just an animation issue. Does anyone else have this issue and is there a fix?

[Kabukiman]

Here's a timestamp from a video I found showing the exact same awful freezing: https://youtu.be/u0-MglJ2HrU?t=589
Clearly it's an issue with the program itself. How can you justify charging hundreds of dollars for a program that can't even get such a simple feature correct?

[DarkStar]

I am sorry to hear about the problems you are running into. But I am sure that if that problem were widespread then others would have mentioned it.

As this is primarily a user to user forum, someone-else may chime in [#]. Meanwhile, the best thing to do is check the FAQs, via here. If they do not resolve the issue, there is a link at the top to the Technical Support form, for some one to one investigation and help. Response time is usually within 2 working days (US (East Coast) Business hours, generally), but in the current circumstances please allow some more time.

[#] But please remember that the same symptoms do not necessarily mean the same problem.

And, to help others who run into a similar problem, please let us know what you did to resolve the problem. Please do not quote directly any correspondence from Support, as that may apply only to your particular circumstances.

[garfy]

I guess it might depend on processor/GFX card, drivers etc you've got but I just checked it here and on my rather ageing Mac mini (specs in sig) there is a teeny-tiny lag, much less than a second though.

This is MODO Drum v1.1, the latest version.

[Kabukiman]

Is it the same as in the video I time-stamped?

[garfy]

Is it the same as in the video I time-stamped?

My install is quicker to my eyes but, to be honest, if you hadn't pointed it out I wouldn't have noticed the lag on the video or on my system. As it doesn't interrupt the audio it doesn't bother me.