iRig Stream issue with Android

[Zptoth2022]

Hi All,

I experience issues with an iRig Stream with Android.
The device is connected to a Oneplus 7T Pro phone using the iRig USB-C cable.
The phone has Andoid 11 on it.
An audio source is connected to the RCA input of the iRig device.
I can hear the audio if I connect headphones to the iRig device and I can even control the volume using the volume level knob on the iRig.
So far good, however the Singal indicator led always remains Low (Blue) on the iRig, no matter how I increase volume either on the input source or on the iRig, using the volume level knob.
Besides this, none of the recording applications seem to pick up the signal from the iRig.
They only record audio from the phone's mic, regardless of setting them to use an external source.
I have tried this both with the iRig recorder app and the Open Camera app that is recommended in forums.

Any idea? What do I do wrong?

Thanks,

[Rickymccarthy1]

I'm having the same issue on my Samsung Galaxy S22+ . I tried USB diagnostics on my phone, I installed Dolby On software my phone but that is also not recording from the iRig stream. It's as though the phone doesn't recognise the iRig as an input device. Have you had any luck since posting this query ?

[Peter_IK]

Sorry to hear you are having a problem. I'm not sure what would cause this but the IK Support team would be happy to provide direct and official technical support to help resolve your issue. They can be reached at http://www.ikmultimedia.com/contact-support

Thank you.

[indigodeville]

Any luck guys? Just bought and received mine. I am also having exactly the same problem as described above with my VIVO V23. Try it on 3 others android phones, with same results: NOT WORKING on Oppo Reno 5, Samsung S22, and another Samsung phone. It only works on my old android phone Realme 5 Pro.

[Rickymccarthy1]

No luck yet. I checked the iRig stream app info and it was last updated in 2019. Android has moved on a lot since 2019. Why have there been no new updates ???
I've also been getting help from Samsung support and nothing works . They suggested a factory reset of the phone but I'm not sure I'm willing to do that.

[battrprizsd1]

Just bought mine and got it. I have the same problem with my VIVO V23 as was described above. Try it on three other Android phones, and you'll get the same results: The Oppo Reno 5, Samsung S22, and another Samsung phone DO NOT WORK. Only my old Android phone, Realme 5 Pro, can use itbackrooms game

[Peter_IK]

Sorry to hear, but I have the same advice as above - please contact IK's support team who can assist you directly. http://www.ikmultimedia.com/contact-support Thank you

[Rickymccarthy1]

I've all but given up hope that I can get the iRig Stream to work with Android. Has anyone got this to work ?

[Klmclem]

I think i got same issue here: this device does not work properly on androïd 12. (Various bugs, i must plug a headset in my phone and unplug it to get the stereo inputs, then record and erase to get vu-meters....) Can we have a future update?
Or, a video FROM YOU showing a fully working Irig Stream on recent androîd?

PLEAAAASE !

[Peter_IK]

for the two comments above:

Sorry to hear, but I have the same advice as above - please contact IK's support team who can assist you directly. http://www.ikmultimedia.com/contact-support Thank you

[Klmclem]

for the two comments above:

Sorry to hear, but I have the same advice as above - please contact IK's support team who can assist you directly. http://www.ikmultimedia.com/contact-support Thank you

Unfortunately, the teams are aware of issues with androïd , and only workarounds are advised , giving buggy and unsure results...
And no timeline given...
Can you tell us , or reach someone who can, if the androïd support is aborted for good or if we can.hope for a fix?

Thank you!

[Peter_IK]

for the two comments above:

Sorry to hear, but I have the same advice as above - please contact IK's support team who can assist you directly. http://www.ikmultimedia.com/contact-support Thank you

Unfortunately, the teams are aware of issues with androïd , and only workarounds are advised , giving buggy and unsure results...
And no timeline given...
Can you tell us , or reach someone who can, if the androïd support is aborted for good or if we can.hope for a fix?

Thank you!

Support can provide any information on the topics you mention, if they have it. No forum moderator/admin nor user will be able to.

[Klmclem]

Thank you for your answer!
I tried via the support link, wait and see !

[midmaxjoker]

Just putting it here for the record.. I have the same issues on no sound through facebook live using an android Samsung A12.. Not connecting no levels.. tried everything another test video today and still no sound.
Sound perfect on all camera apps currently installed.

[Eman3518]

If you download the IRIG RECORDER APP for androids, then you can fix the problem. If you have the app, close out the app completely, unplug the irig, put the app back on and then plug the irig back into your phone. You should see the levels of volume.