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Flight changes or cancellations: Get help adjusting your itinerary or understanding your options if plans change.
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We offer multiple ways to get in touch—choose the one that works best for you:
By Phone: Call 1-(877) 342-7011 or 1-800-Aeromexico (Live Person). After the automated prompts, say “agent” or press “0”.
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Aeromexico Mobile App: Support directly from the app.
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Social Media Assistance: Message Aeromexico on Twitter or Facebook.
Step-by-Step: How to Speak with Someone
Dial 1-(877) 342-7011 or 1-800-Aeromexico (Live Person).
Follow the automated prompts.
Say “agent” or press “0”.
Pro tip: Call during off-peak hours to reduce wait times.
International Contact Numbers
Aeromexico USA: 1-(877) 342-7011
Spanish Support: 1-(877) 342-7011
Canada: 1-(877) 342-7011
Australia: 1-(877) 342-7011
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