Syntronik 2 sounds in SampleTank 4

[mcamix]

Should I be able to play Syntronik 2 sounds in ST4? I can see all my Syntronik 2 sounds in ST4, but most are greyed out and ST4 says I need to authorize them before it can load them. However, I can play all the sounds in Syntronik 2, so it can't be an authorization issue.

[DarkStar]

Yes.

If no other users do not chip in, then contact IK Support t sort out why they appear not to be Authorized. https://www.ikmultimedia.com/contact-support/sw/

[karsai@etsu.edu]

I have the same issue only in reverse. I can play synthronik presets in sample tank, but in synthronik they greyed out and need authorization, I submitted a ticket a week ago, but no response. Any suggestions? Many thanks! Istvan