'You have reached the limit for license transfers'

[Benscott21guitar]

I've sold Amplitube MAX and Tonex MAX, purchased two license transfer credits yet with Tonex i'm getting the message 'you have reached the limit for license transfers'

I've never transferred licenses before so i don't understand this?

Any help appreciated

[DC_IK]

You can open a ticket with IK Support via https://www.ikmultimedia.com/contact-support/sw .

They can help you get this sorted out.