Bought Tonex pedal. Now my DAW Projects with TONEX wont load

[ericbuchel]

I just purchased the Tonex pedal, updated the software, installed the tonex driver and asio driver update. now when i launch a cubase project that had tonex max (bought it before the pedal) 2 of the amps wont load and i hear no sound.. when i click on the 2 tracks that have issues the TONEX plugin is listen as !!! TONEX !!! instead of just TONEX... What did i do wrong? did i just lose hours of producing/eq and settings? -_-

[ericbuchel]

The project had 4 tracks , now 2 of the 4 wont load (AC30)

I restored purchases and still have the same issue....

[ericbuchel]

Cubase LE AI Elements Warnings (Friday, June 21, 2024)
On loading: C:\Users\Mojo\Desktop\ac30-3- 2 amps sounds good about to quad5-2live ver3 heaven3 feel ur heartback of last or latest latest BLINK AVA LKIVE when we were yopoung stARCASTER-02.cpr
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The plug-in "TONEX" could not be found for Insert 1 Channel "AC30"!
The plug-in "TONEX" could not be found for Insert 1 Channel "AC30 (D)"!

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[ericbuchel]

I also restarted my computer, reinstalled tonex, disabled windows defender, checked my asio drivers and reverted them to my sound card instead of tonex, still no sound, still 2 amps not loading out of the 4.. super pissed off this happened. I really hope i didnt lose a years worth of recordings by buying this pedal..

[ericbuchel]

I fixed the problem! turns out when i ran tonex Windows Defender's Memory Tamper setting blocked Tonex.dll from loading when cubase started and cubase added it to the blacklist.. i had to disable the Memory Tamper setting in Windows Defender and go back in Cubase > Plug-ins somewhere in the top bar and went to "Blacklist" and removed Tonex.dll.

If anyone has this issue try this and let me know if it solved it for you

[Edward_Jason]

Thank you for your solution. I solve my issue.