Hello there, Im from Sri Lanka, I just bought the "Total Studio 3.5 MAX Maxgrade" from audiodeluxe. But when I use the serial key, I get an error.
SERIAL NUMBER NOT ELIGIBLE FOR CROSSGRADE/ UPGRADE (CODE:207)
Please help me
AmilaM1111 wrote:Hello there, Im from Sri Lanka, I just bought the "Total Studio 3.5 MAX Maxgrade" from audiodeluxe. But when I use the serial key, I get an error.
Please help me
Steve-xyz wrote:AmilaM1111 wrote:Hello there, Im from Sri Lanka, I just bought the "Total Studio 3.5 MAX Maxgrade" from audiodeluxe. But when I use the serial key, I get an error.
Please help me
I highly recommend that for this kind of issue you contact IK Support. https://www.ikmultimedia.com/support/
Steve-xyz wrote:AmilaM1111 wrote:Hello there, Im from Sri Lanka, I just bought the "Total Studio 3.5 MAX Maxgrade" from audiodeluxe. But when I use the serial key, I get an error.
Please help me
I highly recommend that for this kind of issue you contact IK Support. https://www.ikmultimedia.com/support/
DarkStar wrote:Yes, a MAXgrade serial number is valid only if you have a another MAX product.
https://www.ikmultimedia.com/faq/index.php?id=1354
I reckon that if you get TR5 MAX (not the Crossgrade/Upgade/MAXgrade) then you should be OK.
But, to be sure, check with Sales Support. Search the FAQs first, as there may be relevant results. After that, you should see a [Contact Support] button at the bottom of the page, linking you to the Support form.