Problem with a shopping

General talk about music creation and production, or anything that doesn’t fit into the other categories

Problem with a shopping

Postby Jorge Fernandez » Sun Feb 07, 2021 7:12 pm

I make a mistake and just bought a iRig stomp io. I just want return the purshace. There is a way to get money back? I concern about this.

The purchase was 30mins ago :cry: :cry: :cry:
Jorge Fernandez
 
Posts: 4
Joined: Fri May 08, 2020 3:25 pm

Re: Problem with a shopping

Postby garfy » Mon Feb 08, 2021 10:40 am

Hello Jorge Fernandez and welcome to the forum.

Unfortunately, we can't do anything regarding sales issues here.

Please contact Sales Support on this link: https://www.ikmultimedia.com/contact-support/sales/

Thanks
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.15.7 Logic 10.6.1 Reason 11
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL
garfy
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Re: Problem with a shopping

Postby Jorge Fernandez » Mon Feb 08, 2021 12:06 pm

garfy wrote:Hello Jorge Fernandez and welcome to the forum.

Unfortunately, we can't do anything regarding sales issues here.

Please contact Sales Support on this link: https://www.ikmultimedia.com/contact-support/sales/

Thanks


Got it, thank you so much Garfy, I send my problem.
Jorge Fernandez
 
Posts: 4
Joined: Fri May 08, 2020 3:25 pm


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