I am unable to buy from the store. I am getting the 502 error that others have seen as well. I have already submitted a support request, but have not heard anything.
I have read the FAQ and have tried all of the suggestions as well as similar posts by others with the same issue. In my case, I can confirm that my billing information stored in my IK account is in fact identical to the billing info I am entering for my billing credit card, but still a no go. And the only item in my cart is the Amplitube 5 MAX upgrade. As a side note, I am redeeming some jam points for the purchase, but they are way below the 30% maximum that IK allows.
Ironically, I was able to buy software from the store as recently as November without issue, using the same credit card and billing address. So, it doesn't seem related to that.
It's hard to believe this would be a widespread issue, as I would think IK would be anxious to resolve it quickly if it were preventing sales. But, it's also hard to believe it's affecting only me right now.
Is anyone else seeing this issue or have suggestions?
