Password reset error

[Strhessed]

I JUST got my Axe i/o today and went to register it and authorize the Amplitube Max that you get for free. I forgot my password and every time I try to reset it, I get "We were not able to complete your request because of an error". This is seriously frustrating. It's like giving a kid a new toy that requires batteries and not giving him batteries!! Someone please help!!

[DarkStar]

You password is the same as the one used for this forum.

Please contact Sales Support who can look at your Account and see what's going on. Response time normally is within 2 working days (US (East Coast) Business hours, generally), but in the current circumstances please allow some more time. Administrators and Moderators here cannot access your Account.

They may need to pass it on to Technical Support or IT, I'm note sure. But they are a good starting point.