IK Product Manager won't Register my brand new Tonex One

General talk about music creation and production, or anything that doesn’t fit into the other categories

IK Product Manager won't Register my brand new Tonex One

Postby joshgordon74 » Thu Nov 07, 2024 3:05 pm

I bought a brand new out of the box Tonex One pedal yesterday from Amazon Canada. I tried to register the serial number with the Product Manager application and I got an Error Code 205 message saying it was registered by another use. Now I'm getting Error Code 206 saying the serial number doesn't exist.

I sent a support request to IK yesterday evening using their online form, but I did not get a copy of the service request sent to me. So I have no clue what the status is on my request or even if it got logged. Please help!
joshgordon74
 
Posts: 1
Joined: Tue Apr 19, 2011 3:29 pm

Re: IK Product Manager won't Register my brand new Tonex One

Postby DC_IK » Fri Nov 08, 2024 12:12 am

Have you received word back from support? They should be able to get you up and running with no problem.
DC_IK
 
Posts: 112
Joined: Wed Feb 09, 2022 8:54 pm


Return to General Discussions