General Product development for Silicon M2

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General Product development for Silicon M2

Postby pcarey3 » Wed Jan 03, 2024 7:22 pm

Happy New Year everyone,
I'm building a new computer for the studio...M2 Studio. Sonoma 14.2.1
I have used heavily and enjoyed the IK line of products (a lot of them) for many years
but have always struggled to use the download and install protocol successfully
(an experience in which...locally...I am not alone). Knowing this, in building
the new machine I have left the day for IK to the end of a difficult process...
As I began this morning, after reconfirming that there are IK products I regularly
use that are M1 silicon compatible, I discovered that a freshly downloaded
Product Manager (no, I wasn't prompted to install Rosetta2) froze up (Time Left: Calculating)
no matter which product I clicked on! Silicon was introduced in 2020. What's next
...the Rosetta patch for indeterminate period of time?

Can you tell I'm frustrated in a working studio? I was hoping for more.

I'm wait and see.
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Re: General Product development for Silicon M2

Postby Peter_IK » Thu Jan 04, 2024 5:47 pm

Sorry to hear you are having a problem. I'm not sure what would cause this but the IK Support team would be happy to provide direct and official technical support to help resolve your issue. They can be reached at http://www.ikmultimedia.com/contact-support

Thank you.
IK Multimedia. Musicians First.
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