Downloading a product is so confusing

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Downloading a product is so confusing

Postby jc-mos@hotmail.com » Tue Sep 08, 2020 10:55 pm

Hi,
I am so annoyed!, I gave up trying to figure out how to simply download and install a plugin.
Why there is not a download button in "my products"?
I authorised the plugin and still scratching my head on how to download the stupid plugin, so I can install it.
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Re: Downloading a product is so confusing

Postby Peter_IK » Tue Sep 08, 2020 11:54 pm

IK just released the IK Product Manager which should provide a very smooth and easy experience downloading your IK products.
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Re: Downloading a product is so confusing

Postby jc-mos@hotmail.com » Wed Sep 09, 2020 12:06 am

Thank you!
Suggestion:
Can we just have a one point of source where you can authorise and download at the same time?
cheers
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Re: Downloading a product is so confusing

Postby Peter_IK » Wed Sep 09, 2020 12:15 am

jc-mos@hotmail.com wrote:Thank you!
Suggestion:
Can we just have a one point of source where you can authorise and download at the same time?
cheers

That is what IK Product Manager was designed for so - yes! :D
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Re: Downloading a product is so confusing

Postby jc-mos@hotmail.com » Thu Sep 10, 2020 1:08 am

Hi,
Thank you again.
Another suggestion, I noticed the download speed is extremely slow. Just to let you know.
Cheers
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Re: Downloading a product is so confusing

Postby DarkStar » Thu Sep 10, 2020 6:15 pm

That is unlikely to be caused by IK Multimedia's servers.
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DarkStar ... interesting, if true.
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