Irig Pro Duo and Iphone 11 Pro

Join the Mobile Music Revolution — IK Multimedia gives you the most complete range of iOS music accessories and apps. Discuss them all here.

Irig Pro Duo and Iphone 11 Pro

Postby lapuce » Tue Jan 12, 2021 4:15 pm

Hello
I bought an irig pro duo in order to make some videos with iphone 11 and senheiser avx micros.
It works but there is a big problem after connecting and filming with Irig pro duo: when you take a video with the iphone 11 alone (without irig), the sound of the video is completely destroyed ! you must turn off the iphone and start again. Why ?
And I am afraid to destroy the iphone when using irig pro duo.
lapuce
 
Posts: 2
Joined: Tue Jan 12, 2021 2:40 pm

Re: Irig Pro Duo and Iphone 11 Pro

Postby Peter_IK » Fri Jan 15, 2021 4:53 pm

Since no other users have chimed in for a while and this is an odd issue (I've never seen similar nor had similar issues using iRig Pro Duo for a long time on iPhone) please open a ticket with IK Support who can assist you via http://www.ikmultimedia.com/contact-support
IK Multimedia. Musicians First.
YouTube - Facebook - Twitter
Need help? Our support team will be happy to help and can be reached at this link.
From the rules: Moderator decisions are not a matter for forum discussion and are final.
User avatar
Peter_IK
Kingpin
 
Posts: 20385
Joined: Thu Nov 18, 2010 3:40 pm
Location: Everywhere

Re: Irig Pro Duo and Iphone 11 Pro

Postby lapuce » Fri Jan 15, 2021 5:51 pm

I have done it ! I am waiting for a an answer
lapuce
 
Posts: 2
Joined: Tue Jan 12, 2021 2:40 pm


Return to iPhone/iPad Apps & Accessories