No output signal from new iRig 2 device

[stikkman]

Just arrived yesterday and have been tearing my hair out trying to get it to record w the default Camera app on my iPhone X, the Quicktime Player app on my Macbook, and the stock Camera app on my Android device. Even fails to show a signal when trying to record via the iRig Recorder app? Is there another way I can test to see if an outbound signal is coming from my iRig2 to my recording device? Mix in from my instrument and the audio of a song playing on my iPhone seem to route through OK via iRig but I can't record it any of it? ;-(

[stikkman]

OK, I think I figured it out. Looks like you have to use a different phone/media player than the one connected to iRig as the iPhone Camera app only records the drum audio from iRig and not the song audio from iTunes if you attempt to run both apps from the same phone. You can mix the audio from the secondary phone w the kit sounds on the drum module and send that signal through iRig which gets recorded as the video audio in the iPhone Camera app just fine.

[stikkman]

But still having troubles w an intermittent or no signal routing out from my new iRig 2 unit to my iPhone. Have to wiggle cables, reinsert cables, etc to send to my iPhone or have reliable output to my speaker. Purchased through Amazon so going to request a replacement.

[toolbox]

I have same problem. It’s like the cable doesn’t set in the socket unless you really jam it in there

[Peter_IK]

I have same problem. It’s like the cable doesn’t set in the socket unless you really jam it in there

That is not normal behavior. Please report this to IK Support at http://www.ikmultimedia.com/contact-support and they will be able to assist you directly. Thank you.

[stikkman]

Thanks, Peter. Happy to report that the replacement iRig 2 I just received from Amazon is working great - yeah - finally - fun stuff!!

[Peter_IK]

Thanks, Peter. Happy to report that the replacement iRig 2 I just received from Amazon is working great - yeah - finally - fun stuff!!

Nice!!! Start (and/or keep) rockin!