Can't contact support

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Can't contact support

Postby SecondSon » Mon Sep 17, 2018 9:56 pm

I'm missing a few pedals from the bundles i've bought, i've installed the individual apps and registered all of them but it still tries to get me to pay for them. I'm trying to contact support but when I click send after writing the explanation I just get a blank page...
SecondSon
 
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Re: Can't contact support

Postby SecondSon » Mon Sep 17, 2018 10:07 pm

I've sorted the pedals. I had to restore purchases in the individual apps as well.

The problem with the support page remains.
SecondSon
 
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Re: Can't contact support

Postby Ryan_IK » Mon Sep 17, 2018 11:13 pm

Hey SecondSon,

Thanks for your post!

Sorry to hear of your troubles getting in touch with support.

I just double checked the support page and everything seems to be working okay. Try another browser when you can to see if this helps and also go ahead and try the following link to see if this helps. This will go straight to our ticketing system.

https://techsupport.ikmultimedia.com/en/index.php
IK Multimedia. Musicians First.
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Need help? Our support team will be happy to help and can be reached at this link.
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