IK Product Manager - some products not listed [Resolved]

[jblongz]

I'm still having issues where:

1) Some products included in Total Studio Max 2 are not installing. Sampletank shows a download arrow icon, which is linked to the product manager download page. I already running the manager which shoes nothing new to download.


2) Syntronik multi folder is empty. Is there some official uninstaller since there is no reinstall option?

[DarkStar]

A!: Did you download and install all the sounds libraries? There are done separately from the software.

A2: I am not sure that Syntronik has any Multis.

[jblongz]

I figure it out with the help IK support. Apparently, we can download items not listed in the Product Manager via the “My Products” web page. Depending on the software, there is link for ‘past releases’, ‘download resources’, ‘sound downloads’, etc. I was able to find the Syntronik multi installer as well as Sample Tank 3 libraries that weren’t in the Product Manager.

[DarkStar]

I am glad that you have got it sorted out with the help of Technical Support.

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