ARC STUDIO - problem

IK Product Manager, Lurssen Mastering Console, CSR (Classik Studio Reverb), and acoustic correction system ARC (Advanced Room Correction) System

Re: ARC STUDIO - problem

Postby Peter_IK » Tue May 21, 2024 4:40 pm

rezasadeghimusic wrote:Guys,
Any news or updates?

Please reply to your support ticket for an update from the team that is monitoring your reported issues. Thank you.
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Re: ARC STUDIO - problem

Postby PootPoody » Thu Jun 06, 2024 1:02 pm

Is there any idea of when this will be fixed?

I'm having the same problem and it makes the Ark studio useless, it's a shame because other than this problem it's a great product.

P.
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Re: ARC STUDIO - problem

Postby Peter_IK » Thu Jun 06, 2024 3:20 pm

PootPoody wrote:Is there any idea of when this will be fixed?

I'm having the same problem and it makes the Ark studio useless, it's a shame because other than this problem it's a great product.

P.

Have you reported your issue to IK Support? They would recreate, troubleshoot, and assist you including any estimate on getting a fix if it isn't something they can fix specifically for you.
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Re: ARC STUDIO - problem

Postby PootPoody » Thu Jun 06, 2024 4:21 pm

Yeh, they haven’t got back to me yet.

I’ve spoken to an IK contact I have though who is giving the development team who are working on a fix a nudge.

P
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Re: ARC STUDIO - problem

Postby Campolino » Tue Jun 11, 2024 1:17 pm

I hope there is a solution soon.. Like that I almost can work. I have a noticeable delay. Thats not acceptable!
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Re: ARC STUDIO - problem

Postby lordward » Wed Jun 12, 2024 4:28 pm

I've noticed the same issue as well. I became aware of it after playing back a loud click track. It took me half an hour to figure out that it was coming from the ARC. :evil:
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Re: ARC STUDIO - problem

Postby PootPoody » Wed Jun 12, 2024 6:04 pm

Yep, it was first reported in early March so hopefully won't be too long.

I've knocked off the bottom 25hz or so and that's dealing with it for now, obviously I'd rather it corrected it. (I have a sub so it's important for me)

lordward wrote:I've noticed the same issue as well. I became aware of it after playing back a loud click track. It took me half an hour to figure out that it was coming from the ARC. :evil:
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