IK Product Manager - keeps crashing on OSX

[darrena]

I'm trying to install the content, and Product Manager keeps crashing on my Mac Studio. Pretty awful experience so far, and I haven't even had the opportunity to use the products.

Downloading from the website is dramatically easier and more reliable, unfortunately.

[DarkStar]

Other users may chip in with suggestions.

Meanwhile, as this is not a company Support forum, the best thing to do is contact Technical Support via the IKM web site, for some one to one diagnosis and help. Search the FAQs first, as there may be relevant results. After that, you should see a [Contact Support] button at the bottom of the page, linking you to the Support form.

But they will need details of the crashes. You can send them by replying to the auto-acknowledgement email and attaching them.