How do I install a collection in AmpliTube 5? [Resolved]

[JohnTowler]

I bought the Fender Collection 2, which shows as registered under Amplitube 5 in the Product Manager, but I don't see any of the amps in AmpliTube itself. I also don't see any way of downloading the collection in the Product Manager.

Side note: IK's method of registering, downloading and installing software is the most confusing and frustrating of any software - any, bar none - that I have ever used. You need to rethink this and start over.

[DarkStar]

Run the (new) Custom Shop (v2.something), login, click your Account Name and select "Restore my Purchases"

[JohnTowler]

Thanks, that worked. I didn't realize I needed to use the Custom Shop app as well.

[DarkStar]

No, it's not completely obvious. Anyway. I'm glad that you are up an running

-----------------------------
As this thread has been resolved for the original poster it will be marked as such and locked to keep the forum tidy.

• If you are the original poster and wish to add a comment please ask a Moderator to unlock the thread.
• If you are reading this thread because you are having similar issues or have questions of a related nature, please feel free to start a new topic.
• Remember that similar symptoms do not mean the same problem or solution.