by garfy » Mon Dec 27, 2021 4:45 pm
Hello BennySutton and welcome to the forums.
I'm not a Windows user so can't help I'm afraid, hopefully one will chime in soon. However, the best thing to do is check the FAQs, via
https://www.ikmultimedia.com/contact-su ... ck=QUICKSWIf these do not resolve the issue, there is a link to the Technical Support form at the top of the Search FAQs page, for direct help from Official IK Support. They endeavour to reply within 2 working days, but obviously considering the current situation things may take longer than usual.
And, to help others who run into a similar problem, please let us know what you did to resolve the issues, but without directly quoting any correspondence from official support.
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.15.7 Logic 10.6.1 Reason 11
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL