This was split from the Wish Lsit, as that thread is not the place to report bugs.
The best thing to do is
contact Support, via here. If Searching the FAQs does not help there is a
red button link to the Technical Support form, for some one to one investigation and help. Response time aims to be within 2 working days (US (East Coast) Business hours, generally), but in the current circumstances please allow some more time.