Product won't showing up on my Cubase

Discussion about MixBox and T-RackS

Product won't showing up on my Cubase

Postby gk1169 » Fri Feb 26, 2021 5:26 am

Purchased Rig 2 lately, downloaded and authorized T-Racks and other free VST software. Definitely installed correctly, DLL files appear on the right folder I've assigned, and I cannot possibly make them appear on my DAW. I give up after hours of attempts. Thanks, guys.
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Re: Product won't showing up on my Cubase

Postby garfy » Fri Feb 26, 2021 10:58 am

Hello gk1169 and welcome to the forums.

Sorry to hear you're having these issues.

As this is a user-to-user forum and not direct to IKM support, in case no one else chimes in here with advice or a solution the best thing to do is check the FAQs, via https://www.ikmultimedia.com/contact-su ... ck=QUICKSW

If these do not resolve the issue, there is a link to the Technical Support form at the top of the Search FAQs page, for direct help from Official IK Support. They endeavour to reply within 2 working days, but obviously considering the current situation things may take longer than usual.

And, to help others who run into a similar problem, please let us know what you did to resolve the issues, but without directly quoting any correspondence from official support.
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.15.7 Logic 10.6.1 Reason 11
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL
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