in case prests are missing on MAC in ableton

[ikkechris]

here could be a solution

i had the this problem: Massive X and some ik multimedia plugins were missing presets in ableton (imac, catalina).
Neither ableton nor NI nor IKM told me to look in:
mac seetings / safety / and allow ableton to use the "documents" folder.
weird enough, other plugins' presets were found in "documents".
as soon as i checked this box, not only the Massive X and Sunset Reverb presets were found, but Massive X also did not crash ableton no longer!

here's a screenshot https://www.directupload.net/file/d/599 ... 6c_png.htm

[DarkStar]

I am glad that you have found the solution.

Please pass that info to Technical Support so that they can update the FAQs / knowledgebase. Via here: https://www.ikmultimedia.com/contact-support/

Thank you.

[ikkechris]

i did a few days ago. They replied with a standard general "thank you" answer, so i don't know if they are really aware, that this problem is occurring quite often, but i guess so.

[Peter_IK]

The support team is well aware. There is a FAQ entry that is on the main FAQ page as a highlighted entry that covers Mac permissions and exactly what is suggested above: https://www.ikmultimedia.com/faq/?id=1306

This FAQ has been up and featured for a long time.

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