Authorization Manager login error

[litlleplace]

I have done the password reset about 4 times already and I'm able to access the user area on the browser but I keep getting a login error on the Authorization Manager.

I just purchased my first plugin and I can't get the Authorization Manager to accept my login info. Once again, I'm able to successfully login on the browser and the dang app doesn't work.

I'm unable to register the new plugin at all.

Any suggestions? Is this a bug?

[DarkStar]

Hello litlleplace and welcome to the forum.

As this is primarily a user to user forum, someone-else may chime in. Meanwhile, the best thing to do is raise a Support Ticket, here:
http://www.ikmultimedia.com/contact-support/mi/
for some one to one help. And, to help others who run into a similar problem, please let us know how it gets resolved.