Import SampleTank 2 expansion in sampletank 4 ?

[SeleDreams]

Hi, I just bought Total Studio 4 Max which bundled Sampletank 4 max v2 with lots of other stuff, but I also bought the Omnisynth 2 expansion for Sampletank 2 which was used in some DS games.
However, it seems like resources keep saying that to use a sampletank 2 instrument in sampletank 4, it requires to make it go through sampletank 3.

I saw that the free sampletank 3 CS could be used, but sampletank 3 cs isn't provided anymore, the page of sampletank 3 just forces a redirect to the sampletank 4 page.

Is there any other way to import my content in sampletank 4 ?

[DarkStar]

OmniSynth 2? That brings back memories

I would contact Tech Support and explain your position and see if they can sort you out.
https://www.ikmultimedia.com/contact-support/sw/

[SeleDreams]

OmniSynth 2? That brings back memories

I would contact Tech Support and explain your position and see if they can sort you out.
https://www.ikmultimedia.com/contact-support/sw/

I see, thanks. Well I sent them a mail, I'll have to see what they'll say.

[SeleDreams]

For some reason, I still didn't receive a single reply from support. Is this normal ?

[DarkStar]

No, that is not usually the case.

At the very least, you should have got an auto-acknowledgement when you submitted the Support ticket. If you did you can reply to that requesting advice on resolving the issue. If not, then have a look at the forum Guidelines thread for info about escalating a Support \ticket.

[SeleDreams]

No, that is not usually the case.

At the very least, you should have got an auto-acknowledgement when you submitted the Support ticket. If you did you can reply to that requesting advice on resolving the issue. If not, then have a look at the forum Guidelines thread for info about escalating a Support \ticket.

Interestingly, I don't think I even received the auto-acknowledgement... I did check my spam folder as well.
i wonder if maybe the support had a technical issue when I sent my ticket. i'll retry