Symphony Strings 2 from Sonic Reality are broken

[smasha]

Cannot be imported into Sample tank 3.

The headers appear but the presets under the headers ,do not.

[Peter_IK]

That would be something Sonic Reality would need to assist you with.

[smasha]

Got some help from them.
But still not working on my side.
Sampletank 3 chucks a hissy fit and crashes when trying to import the Symphony Strings 2 folder.

I have 5 Sonic Reality libraries which have all imported fine.
Only issues with Symphony Strings 2.

Windows 11?

They got it working on their side but I am wondering if they are using an Apple Computer?

The importer just crashes and only imports the header folders and nothing inside.

No sample paks or instrument presets.

I think they will give me the converted library from their side so I can just copy it straight into Sampletank 3.

I suppose Sampletank 3 is dated software now.

It is very flaky in VST 3 mode as well,only works properly in VST 2 mode.