Sampletank 4 / Philharmonik 2 causing crashes in FL Stu

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Sampletank 4 / Philharmonik 2 causing crashes in FL Stu

Postby bramvandriel » Thu May 18, 2023 3:30 pm

This one is tough for me to debug, so I hope you can help. I am using FL Studio with an iRig Keys 49 I/O and some of the free IK Tools that come with the hardware. I have never really experienced stability issues with FL Studio, but when using Philharmonik 2 I sometimes, out of nothing, get the error message below from FL Studio. Is this something that you recognize and are fixing?

BTW: I am using the 2.05 version of Philharmonik, as the 2.06 version still gives this good old error (viewtopic.php?t=23982" onclick="window.open(this.href);return false; / please fix as well! :? )

Code: Select all
FL Studio (21.0.3.3517) [64Bit] r37347 has encountered an error and needs to restart.

Crash log saved to C:\Users\bramv\Documents\Image-Line\FL Studio\Support\Logs\Crash\ folder.

Please use Ctrl+C to copy this message and report to support.

OS Version:
Windows 11 (Version 22H2, OS Build 22621.1702, 64-bit Edition)

Exception:
Access violation at address 00007FFB9ABD3FAD in module 'SampleTank 4.vst3'. Read of address 00000E83E0000008

Callstack:
00007FFB9A400000:00007FFB9ABD3FAD: SampleTank 4.vst3
00007FFB9A400000:00007FFB9AD3490F: SampleTank 4.vst3
00007FFB9A400000:00007FFB9AC453C9: SampleTank 4.vst3
00007FFB9A400000:00007FFB9AAC69A3: SampleTank 4.vst3
00007FFB9A400000:00007FFB9AAC6DC7: SampleTank 4.vst3
00007FFB9A400000:00007FFB9AAC74F5: SampleTank 4.vst3
00007FFC0BBC0000:00007FFC0BBD8231: USER32.dll
00007FFC0BBC0000:00007FFC0BBD7CF1: USER32.dll
0000000062570000:0000000062AA309A: FLEngine_x64.dll
0000000062570000:0000000062AA3108: FLEngine_x64.dll
0000000062570000:0000000062AA35DA: FLEngine_x64.dll
0000000062570000:00000000632F263A: FLEngine_x64.dll
00007FF63A600000:00007FF63A9017B6: FL64.exe
00007FF63A600000:00007FF63A90191A: FL64.exe
00007FF63A600000:00007FF63A630976: FL64.exe
00007FFC0CCA0000:00007FFC0CCB26AD: KERNEL32.DLL
00007FFC0D810000:00007FFC0D86A9F8: ntdll.dll
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Re: Sampletank 4 / Philharmonik 2 causing crashes in FL Stu

Postby DarkStar » Fri May 19, 2023 9:48 am

Hello and welcome to the forum.

Other users may chip in with suggestions.

Meanwhile, as this is not a company Support forum, the best thing to do is contact Technical Support via the IKM web site, for some one to one diagnosis and help. Search the FAQs first, as there may be relevant results. After that, you should see a [Contact Support] button at the bottom of the page, linking you to the Support form.

When you get the automatic acknowledgement email, you can Reply to that and attach the crash log, screenshots etc.
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