Metallica93 wrote:- attempted to transfer files via safe mode, no change
- right-clicked the flash drive in File Explorer, opened the "Tools" tab, and ran the "Error checking" tool, no change (that I can tell)
The only solution I've found is a complete and utter nightmare: I can't transfer more than 100-200 files at a time. 50 files can be dozens of gigabytes in size and transfer at the expected write speeds, but anything over ~200 files and File Explorer is telling me it will take more than 24 hours to more <1 GB.
At the moment, I'm basically stuck manually recreating entire folder structures based off of the Total Studio 3.5 MAX flash drive on my hard drive and doing this dozens if not hundreds of times as to not break whatever this file number limit is.
Still waiting on support because this turned a fairly simple download/install/update process with every other piece of Total Studio 3.5 MAX into something horrendous.
IK multimedia has a very serious problem with the USB flash drives. Either quality control has been close to zero or the drives has gone bad on storage afterwards.
First flash drive they sent me at first acted like the one you have. It were really slow (I mean insanely slow). So I gave up and put it on the desk for a week or two. Then next time I tried then the flash drive mounted as a drive but didn't actually contain any memory / drive space at all. (never before in my life have I had a USB stick do something like that or even go bad for me)
The replacement USB stick that I got sent were also defective. Windows reports that the drive space used on the USB stick is 451 GB (corresponding to if the USB stick had actually contained all files, which it do NOT since three out of the "Sound Content" directories are empty. So when using the tool "TreeSize Free" then TreeSize Free reports that the size of the files on the USB stick actually amount only to 115.8 GB.
So I suspect that that USB stick is also defective as in defective memory cells or they didn't verify their write operations when copying or both !
My process with support in this matter is now more than 3 months after first reporting the problem and I have yet to receive a working USB stick, which makes it 4 and 1/2 months since ordering since shipping were also delayed !
The good news is that support appears to be interested in fixing the problem.
The bad news is that it appears as IK Multimedia will not or can not allocate the resources needed to properly check all their flash drives. And properly also it's a major economic complication since it is probably not just you and I but a lot of other people and it might be hard to come up with a lot new flash drives if they didn't put it on budget and if they themselves has problems getting all the defective replaced.
After three months of communicating and waiting I were so tired of a no fix yet that I ended up making an alternative suggestion that would have had no real cost to IK Multimedia but even that they apparently didn't accept. They did however write that they are working to resolve the problem.
Anyway , in short : unless you are really lucky then prepare for a long hard process of communicating , documenting and waiting.
