Missing view on Hammond B-3X?

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Missing view on Hammond B-3X?

Postby ZeroZero1 » Mon Sep 30, 2019 4:46 pm

I just bought this, so impressed.
However a few teething problems.

Looking at the video here (which is a great overview)https://www.youtube.com/watch?v=dQ2KNLXt_3c

I can see pics of the Leslie cabinets. In my Standalone, I do not see these pics. I do see the lower pane which has the buttons "Setup.Leslie Amp, Leslie EQ, Guitar Amp, and the appropraite controls do appear but no graphic picture of the speaker on the carpet.

Can anyone repeat this?
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Re: Missing view on Hammond B-3X?

Postby Peter_IK » Mon Sep 30, 2019 4:51 pm

The top navigation has the Organ, Stomps, Cabs, and Post FX sections. Choose Cabs and you'll see the cabinet in that view.

If that's where you are and you still don't see that view, please open a ticket with IK Support as you are not seeing what you are supposed to and it seems to work fine here.
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Re: Missing view on Hammond B-3X?

Postby ZeroZero1 » Mon Sep 30, 2019 4:58 pm

No I don't here.
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Re: Missing view on Hammond B-3X?

Postby ZeroZero1 » Mon Sep 30, 2019 5:03 pm

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Re: Missing view on Hammond B-3X?

Postby Peter_IK » Mon Sep 30, 2019 5:21 pm

You also need Leslie Amp selected on the bottom. If that doesn't fix your issue you should open a ticket with support at http://www.ikmultimedia.com/contact-support and they will troubleshoot directly with you.
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Re: Missing view on Hammond B-3X?

Postby ZeroZero1 » Mon Sep 30, 2019 5:24 pm

No it does not fix the issue. I shall open a ticket
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