Syntronic Deluxe Upgrade

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Syntronic Deluxe Upgrade

Postby subspace » Fri May 31, 2019 4:03 am

I purchased an UNO synth on Monday and when it arrived today, I registered it and selected Syntronic as my software title. I dig them both so far and went to check the upgrade cost to Deluxe, but it shows no upgrade available. Is the only way to get Deluxe to pay full price? I would've selected SampleTank 4 had I realized there wasn't an upgrade path available from the UNO promotion license.
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Re: Syntronic Deluxe Upgrade

Postby garfy » Fri May 31, 2019 2:58 pm

Hello subspace.

As far as I know, if you receive an IKM app as part of a deal, you are then not eligible to upgrade from it at a reduced price.

You could put a ticket into official IK support and ask if you can swap your choice of software. They are the only ones that can help you with that one.

Contact them here https://www.ikmultimedia.com/contact-support/mi/
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.15.7 Logic 10.6.1 Reason 11
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL
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