SampleTank 2 installer for old G5 PowerPC [Resolved]

[pewepro]

Got a reply from Jason at IK Multimedia.
He provided me with a Legacy Authorization manager and instructions how to use it.
All good until it says...
product is already registered on my account and doesn't need authorization.
The problem is...
The Digital ID does NOT match my installation and my registered products in my account.
Therefore...
the authorization code in my account does not unlock SampleTank2 XL.

I probably messed up my installation now.
Next step...
HOW TO COMPLETELY remove any trace of it and start again.

Any help much appreciated...

[DarkStar]

The Digital Id is generated by the SampleTank software based on the hardware configuration of your system. As you now wish to use it on a different machine, a different Digital Id will be generated.

So you have probably NOT messed up the installation.

Someone-else may chime in, but this is quite a rare situation. I suggest that you Reply to your Support Ticket describing that happened and asking for the next step.

[pewepro]

Thanks DarkStar...
I really hope so!
I've replied to Jason's mail.
He seems to be on the ball.
Please make it work!!!

[pewepro]

Well...
...what can I say...
IK Multimedias support team is
ABSOLUTE AMAZING!!!
SampleTank2 XL and SonikSynth2 are now officially AUTHORIZED
and running GREAT on my ancient G5 PowerPC!!!

Thanks again to everyone who helped and pointed me into the right direction.
MUCH APPRECIATED

[DarkStar]

As this thread has been resolved for the original poster it will be marked as such and locked to keep the forum tidy.

• If you are the original poster and wish to add a comment please ask a Moderator to unlock the thread.
• If you are reading this thread because you are having similar issues or have questions of a related nature, please feel free to start a new topic.