Spaceport ‘77 - Download?

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Spaceport ‘77 - Download?

Postby T.Schimmack » Thu Nov 21, 2019 2:39 pm

Hi everyone,

how do I download Spaceport ‘77?
Do I have to reactivate the Sample Tank MAX download option on the "my products" site for getting access to Spaceport ‘77?

Thank you very much!
Thomas
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Re: Spaceport ‘77 - Download?

Postby garfy » Thu Nov 21, 2019 3:52 pm

Hi Thomas

I'm looking into this now. I'll reply with further info as soon as I get it.
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.15.7 Logic 10.6.1 Reason 11
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL
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Re: Spaceport ‘77 - Download?

Postby victorp.sg » Fri Nov 22, 2019 9:28 am

I also cannot see Spaceport '77 in My Products page. I even tried logging out my account and back in again--no difference.
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Re: Spaceport ‘77 - Download?

Postby Ryan_IK » Fri Nov 22, 2019 4:21 pm

Hey Guys,

Some changes were made to the system this morning to allow more users to qualify for this new free library. Please go ahead and check your User Area -> My Products section of your IK Multimedia account for your download.

https://www.ikmultimedia.com/userarea/my-products/
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Re: Spaceport ‘77 - Download?

Postby T.Schimmack » Fri Nov 22, 2019 11:36 pm

Hi Ryan,

it's still not there?!
I tried it with three different browsers!
Cleared all caches too.

Could you please check my account.
Thank you very much!
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Re: Spaceport ‘77 - Download?

Postby Ryan_IK » Fri Nov 22, 2019 11:47 pm

T.Schimmack wrote:Hi Ryan,

it's still not there?!
I tried it with three different browsers!
Cleared all caches too.

Could you please check my account.
Thank you very much!

I checked your account and it looks like you should also be good to go. Try logging out and back in when you can. Remember Spaceport '77 is it's own library so it will be listed as it's own product and it's sounds won't be under the SampleTank 4 product.
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Re: Spaceport ‘77 - Download?

Postby T.Schimmack » Fri Nov 22, 2019 11:56 pm

Thank you for doing your magic!
It finally arrived in my account! :D
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Re: Spaceport ‘77 - Download?

Postby rx8doc » Mon Nov 25, 2019 2:13 am

Tried three browsers and nothing can I have a little of the magic please? :lol:
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Re: Spaceport ‘77 - Download?

Postby Ryan_IK » Mon Nov 25, 2019 4:35 pm

rx8doc wrote:Tried three browsers and nothing can I have a little of the magic please? :lol:

Try logging out and back in. Make sure to check your User Area -> My Products for the download and serial. I see it is available for you now.

Once installed, make sure to use the Authorization Manager to authorize your serial and get started.

Image
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Re: Spaceport ‘77 - Download?

Postby rx8doc » Mon Nov 25, 2019 8:07 pm

thanks I had tried a fresh windows install (no cache) and three browsers and now it is sitting there in all its glory so thank you for the magic touch.
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Re: Spaceport ‘77 - Download?

Postby Miowla » Sat Dec 28, 2019 11:50 am

I am having the same trouble, nothing in my user area :/
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Re: Spaceport ‘77 - Download?

Postby Ryan_IK » Sun Dec 29, 2019 9:13 pm

Miowla wrote:I am having the same trouble, nothing in my user area :/

Please do note, you will need SampleTank 4 or a variation of the product for this to unlock in your account.

Spaceport ‘77 is available for free to all new and existing SampleTank 4 users via direct download from now through December 31st (regular price will be $/€79.99*).


Full information here: https://www.ikmultimedia.com/news/?item_id=8771
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