[FIXED 4.0.2] ST4 - Corrupted fonts

Hammond B-3X, Syntronik, Syntronik Deluxe, SampleTank, Miroslav Philharmonik 2, SampleTron 2, and all Powered by SampleTank instruments and sounds for Mac/PC

[FIXED 4.0.2] ST4 - Corrupted fonts

Postby jeffcecil » Mon Feb 25, 2019 12:13 am

Does anyone else have corrupted fonts? Is there a fix?

Image
jeffcecil
 
Posts: 49
Joined: Fri Dec 17, 2010 3:33 pm

Re: ST4 - Corrupted fonts

Postby jeffcecil » Mon Feb 25, 2019 2:40 am

It isn't corrupted fonts, it's using a set of fonts that are for notation. How do I get it to use a windows font?
jeffcecil
 
Posts: 49
Joined: Fri Dec 17, 2010 3:33 pm

Re: ST4 - Corrupted fonts

Postby garfy » Mon Feb 25, 2019 9:26 am

Hi there.

This is not expected behaviour and, as I haven't seen anyone else with this issue flag it up on the forum, I would suggest that it could be specific to your system.

As such, I would raise a ticket with IK Official Support here https://www.ikmultimedia.com/contact-support/mi/ for some one-to-one help.
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.15.7 Logic 10.6.1 Reason 11
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL
garfy
Moderator
 
Posts: 2132
Joined: Thu Oct 20, 2011 6:09 pm
Location: Comfy chair, UK

Re: ST4 - Corrupted fonts

Postby jeffcecil » Mon Feb 25, 2019 3:40 pm

several people reported it on KVR. One person came up with a way to identify the font it is using and a work around to get ST4 to use the correct font. I can't use that work around as the font is part of the Steinberg notation font set.

I will open a ticket though.
jeffcecil
 
Posts: 49
Joined: Fri Dec 17, 2010 3:33 pm

Re: ST4 - Corrupted fonts (still a problem in 4.02)

Postby jeffcecil » Thu Feb 28, 2019 1:42 am

I updated to 4.02 and still have the same problem
jeffcecil
 
Posts: 49
Joined: Fri Dec 17, 2010 3:33 pm

Re: ST4 - Corrupted fonts

Postby garfy » Thu Feb 28, 2019 10:12 am

Hi there.

jeffcecil wrote:I updated to 4.02 and still have the same problem


I would suggest that you re-open your support ticket and explain that you have run the update but you still have the font issue. They will continue to work directly with you.
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.15.7 Logic 10.6.1 Reason 11
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL
garfy
Moderator
 
Posts: 2132
Joined: Thu Oct 20, 2011 6:09 pm
Location: Comfy chair, UK

Re: ST4 - Corrupted fonts

Postby jeffcecil » Thu Feb 28, 2019 3:19 pm

I did that before posting here. Just wanted others to know in case they are having the same problem.
jeffcecil
 
Posts: 49
Joined: Fri Dec 17, 2010 3:33 pm

Re: ST4 - Corrupted fonts

Postby Peter_IK » Thu Feb 28, 2019 6:08 pm

The font issue is fixed with 4.0.2 and the user here still having the issue are and should continue to work directly with IK Support.
IK Multimedia. Musicians First.
YouTube - Facebook - Twitter
Need help? Our support team will be happy to help and can be reached at this link.
From the rules: Moderator decisions are not a matter for forum discussion and are final.
User avatar
Peter_IK
Kingpin
 
Posts: 20320
Joined: Thu Nov 18, 2010 3:40 pm
Location: Everywhere


Return to Virtual Instruments: SampleTank, Hammond B-3X, More