Hey IK crew and users,
I downloaded ST3, instalation, registration, authorization everything fine.
Downloaded the "SampleTank_3_Sound_Library_Update_3.5" and did the instalation.
It says "the sound content was updated correctly".
But when I open SampleTank and try to load for example some "Old Rock Kit" it says "Failed to load instrument". See Screenshot attached.
I read in another thread that I should doenload some "Sound Installer 1-8".
But on the IK Website "my products" I don't find anything like that.
More background information/Another weirght:
I get the sample tank SE and ST Free for free without any sounds, because I bought another hardware product earlier. Than I noticed I was able to get the SampleTank MAX as an Upgrade for round about 200€. I bought this crossgrade at a local store in my hometown. They send me a Serial Number. When authorized the product the Authorization Manager says "SampleTank MAX is authorized".
But when I go to IK Multimedia Website "My Products" the Serial Number is assigned to SampleTank 3, and for SampleTank MAX is a complete different Serial Number.
This Number don't work in Authorization Manager Software.
I'm looking forward hearing from you soon.
THANK's FOR SUPPORT!
Best
Dirk