TOTAL STUDIO MAX Authorize

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TOTAL STUDIO MAX Authorize

Postby egacuenta » Thu Feb 08, 2018 1:33 pm

My computer doesn't recognize my serial number boxed in Authorization manager.

What can i do?
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Re: TOTAL STUDIO MAX Authorize

Postby egacuenta » Thu Feb 08, 2018 2:03 pm

Please some one to help me ?
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Re: TOTAL STUDIO MAX Authorize

Postby garfy » Thu Feb 08, 2018 3:33 pm

After you have typed the serial number in, what does the Authorisation Manager say?
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.15.7 Logic 10.6.1 Reason 11
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL
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Re: TOTAL STUDIO MAX Authorize

Postby egacuenta » Thu Feb 08, 2018 6:06 pm

Serial Number already registered by another user (403)
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Re: TOTAL STUDIO MAX Authorize

Postby garfy » Thu Feb 08, 2018 8:14 pm

Did you buy the software second-hand? If so, you need to contact the seller and get them to transfer the licence with IK Multimedia.

If this is brand new software, then you need to raise a ticket with IK Multimedia support and they will help you out with the problem. http://www.ikmultimedia.com/contact-support/mi/

Hope that helps. Come back and report the solution in case other users may have the same issue.
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.15.7 Logic 10.6.1 Reason 11
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL
garfy
Moderator
 
Posts: 2132
Joined: Thu Oct 20, 2011 6:09 pm
Location: Comfy chair, UK


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